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beyond manual methods or spreadsheets. At Verint Impact 360 Express Workforce Management can help reduce overstaffing and overtime,
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Verint’s Impact 360 is enterprise workforce optimisation software that helps organisations improve everything that impacts the customer experience.
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Verint Systems Inc. has announced enhancements to its next-generation Impact 360 Workforce Management (WFM) software from Verint Witness Actionable Solutions. The
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The VP extended its use of Verint’s Impact 360 Workforce Management from their contact centers into their back-office areas to replace manual tracking/processing,
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